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Technologies

 

Central

 

 

 

 

 

 

Database Server

 

Application Server

 

 

 

 

 

 

 

Q/SERV Application Components

 

 

 

 

 

 

 

Q/SERV Enterprise

 

Web Server  MS IIS

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Import  Export

 

Browser

 

 

 

 

 

 

 

Q/SERV 2000

 

Q/SERV Web

 

 

 

 

 

 

 

Local Database

 

Q/S Clock Controller

 

 

 

 

 

 

In-Store

 

Q/SERV is available for Microsoft Windows 98/NT/2000. The component oriented approach ensures efficient use of computer resources.

There are three primary offerings:

Q/SERV Enterprise 

The Q/SERV Enterprise Manager serves as the corporate controller for work force management. It provides administrators with centralized control of forecasts, plans, promotional events, personnel policies and a wide range of system setup options.  It also provides administrators with the ability to monitor performance at any level of the organization ranging from a company view all the way down to an individual employee at a remote location.

Q/SERV Enterprise runs on a local area network under Windows NT/2000 in conjunction with a dedicated Q/SERV database and/or with an external corporate database. The database can be either Oracle or Microsoft SQL Server. 

Typically, separate server machines are used for the database, for Microsoft Internet Information Server, and for the Q/SERV components. Scale up is easily accomplished by adding servers. The built-in automatic load-balancing feature assures efficient use of available resources.

Q/SERV Web

Q/SERV Web is browser based and provides store level personnel with system access via the internet/intranet.  

Q/SERV Web runs under Windows 98/NT/2000 with no requirements for a local database or software other than an appropriate browser and an optional clock controller.

Q/SERV 2000

Q/SERV 2000 supports a single site in stand-alone mode, or in a larger organization works in conjunction with Q/SERV Enterprise by means of automatic file interchange.

Q/SERV 2000 runs under Windows 98/NT/2000 in conjunction with the Microsoft Data Engine (MSDE) or Microsoft SQL Server. An optional clock controller may be incorporated into Q/SERV 2000.

The software architecture supporting the Q/SERV product offerings utilizes a suite of components that can be configured to precisely match the needs of your organization.

Q/SERV Enterprise, 2000, and Web can be used in various combinations to satisfy operational requirements and for consistency with the IT strategy. The actual distribution of functions between the corporate site and remote sites is easily adjusted using Q/SERV setup screens. 

 

                  

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